Privacy Policy

This Personal Data Privacy Policy (hereinafter referred to as the Policy) applies to all data which the legal entity Tver Flax Company LLC (OGRN no.: 1167746808305, tax no.: 7703415668, registered seat: 123242, Bolshaya Gruzinskaya street, d. 20, p. IV K. 17-23A, Moscow, Russia) and/or its affiliates may receive on visitors of the website.

The use of the website means that the User unconditionally accepts this Policy and the conditions of the User’s personal data processing set forth in it; if unable or unwilling to accept these conditions, the User must refrain from using this web resource.

1. Personal data of users received and processed by

1.1 The personal data of the User means the following:

1.1.1 The data automatically stored in server logs, including the IP address assigned to the User by the Internet service provider, information on the User’s web browser (or other software used to access the services); the names of website pages visited by the User; the date and duration of the visit, the User’s geographical location and operating system;

1.1.2 The data submitted by the User on the website for feedback purposes (name and email).

1.2 Users can visit the website anonymously. When applying, the User must fill in the required fields marked in a special way. Other information may be provided at the User’s discretion.

2. Cookies

2.1 The website uses the standard cookie technology. A cookie contains data provided by the web server to the browser and stored in the browser. Besides, the Operator uses the Google Analytics and Yandex.Metrica services to analyze the website traffic. The results are used for reports on the use of the website. The data received by these services are stored by Google and Yandex. Please view Google’s Privacy Policy at The Privacy Policy of Yandex is available at

3. Use of acquired data

3.1 The personal data of users shall be subject to processing without time limitation by any legal means, including their automated or non-automated processing by personal data systems, in accordance with federal law 152-FZ “On personal data” as of July 27, 2006.

3.2 When providing information the User gives consent to the use of these data for feedback purposes (including the order confirmation or order status notifications), as well as for promotional announcements containing information on discounts, current and future promo offers and other events.

4. Data security

4.1 The website operator shall take the necessary organizational and technical measures to protect personal data from unauthorized or accidental access, destruction, modification, blocking, copying, dissemination and other illegal actions of third parties.

5. Provision of data to third parties

5.1 The operator shall have the right to provide the User’s personal data to third parties in the following cases:

5.1.1 The User has given consent to such actions;

5.1.2 The availability of the data to third parties is necessary to enable the User to use a particular service or to ensure performance of a particular agreement or contract with the User;

5.1.3 The data transmission is provided for by applicable laws as part of a statutory procedure, particularly, the receipt of an official request from law enforcement bodies, execution of a court ruling, fraud prevention, protection of users’ rights, etc.

6. Liability of the parties

6.1 The website operator is obliged to keep personal data confidential, not to make them available to third parties without the User’s prior written permission, not to sell, exchange, publish or otherwise disclose the User’s personal data provided to the operator, except for the cases provided for by clause 5 of this Privacy Policy.

6.2 The website operator is obliged to block the personal data of a certain User immediately after receiving a related request from the User or the User’s legal representative or an authorized body for the protection of subjects of personal data during a check in case invalid personal data or illegal actions are detected.

6.3 The User is solely liable for the accuracy of data provided by him/her.

7. Settlement of disputes

7.1 The filing of a court action related to disputes arising from relations between the User and the website operator shall always be preceded by a claim (a written proposal for the out-of-court settlement of the dispute).

7.2. The claimee shall notify the claimant on the claim consideration results within 30 (thirty) calendar days from the receipt of the claim.

7.3. Should the parties fail to reach an agreement, the dispute shall be referred to the court in accordance with applicable laws.

8. Additional terms and conditions

8.1. This Privacy Policy and the relations between the User and the website operator shall be governed by the effective legislation of the Russian Federation.

8.2. The website operator shall reserve the right to amend this Privacy Policy without the User’s consent.

8.3. The new Privacy Policy shall take effect at the moment it is published on the website, unless otherwise provided for by a new version of the Privacy Policy.

8.4. In the event the website is sold, the purchasing party shall assume all liability for compliance with this Policy with respect to the personal data received by it.